Support

Dowzzy Scheduler Support

Welcome to the Dowzzy Scheduler Help Center. We are here to help you streamline your team's meetings and tasks directly within Slack.

If you can't find the answer you need below, please don't hesitate to reach out to our support team at [Your Support Email Address]. We typically respond within [e.g., 24 hours / 1 business day].

🚀 Getting Started

How do I install Dowzzy Scheduler?

1. Click the Add to Slack button on our https://slack.dowzzy.com/ or find us in the Slack Marketplace.

2. Review and authorize the requested permissions for your workspace.

3. Once installed, the app will send a welcome message to your workspace with quick tips to get started!

What features are included?

Dowzzy Scheduler helps you manage schedules effortlessly using two simple slash commands and standard app mentions:

• /schedule — Book meetings or log a task instantly.

• /myschedule — View your personalized agenda and upcoming deadlines.

• @Dowzzy Scheduler — Mention the bot in a channel to ask quick scheduling questions.

❓ Frequently Asked Questions (FAQ)

Why am I getting an error running a slash command?

If a command like /schedule isn't responding, your workspace integration might need a quick refresh. Try uninstalling the app from your Slack App settings and re-installing it. If the issue persists, check our https://dowzzy.com/status or email us.

Is my data secure?

Yes. Dowzzy Scheduler uses industry-standard AES-256 encryption at rest and TLS 1.2+ encryption in transit. We only process data explicitly sent to our application via commands or mentions. For a deep dive into how we handle your information, please view our https://www.dowzzy.com/apps/dowzzy-slack-scheduler.

How do I completely remove my data?

If you uninstall Dowzzy Scheduler, your workspace configuration, tokens, and active scheduling data are automatically removed from our live databases within 7 business days. To request immediate manual erasure, please have a workspace administrator email [email protected].

📬 Contact Our Support Team

Need extra technical assistance or want to report a bug?

• Email Support: [Your Support Email Address]

• Hours of Operation: [e.g., Monday – Friday, 9:00 AM – 5:00 PM EST]

• Response Guarantee: We review all developer and integration tickets within [e.g., 24-48 hours].